Terms of exchange

An order is valid for the time shown on the order page. A deposit that arrives after the order expires is processed at the current rate.

With a floating rate, the final amount is calculated at the moment of exchange. With a fixed rate, the amount is based on the rate locked when the order was created, provided the deposit arrives in time and matches the stated amount.

You are responsible for the correctness of the receiving address and network. Coins sent to a wrong address cannot be recovered.

The service may suspend an exchange and request additional information in accordance with the AML policy.